๐Shipping Policy๐
Thank you for shopping withย Craftivon! We are committed to delivering your order safely and efficiently. Every order includes secure packaging and tracking updates, so you can shop with confidence from checkout to delivery.Please review the shipping information below before placing your order.
1.Order Processing Time
Orders are typically processed within 1โ3 business days (excluding weekends and public holidays).Once your order has been processed, you will receive a confirmation email with tracking information.
2.Shipping Time
Some shipping options may not always be available at checkout. If a preferred option doesn't appear this means that it isn't currently offered for your order or location.
| Destination | Estimated Delivery Time |
|---|---|
| United States | 7-12 Business Days |
| Canada | 8-15 Business Days |
| United Kingdom | 7-12 Business Days |
| Europe | 8-15 Business Days |
| Other Countries | 10-20 Business Days |
โญDelivery times are estimates and may vary depending on customs clearance, carrier delays, or local holidays.
3.Order Tracking
Once your order has been shipped, you will receive a tracking email.Please allow 24โ72 hours for tracking information to become active.
4.Shipping Cost
| Order Amount | Shipping Feeย |
| Expedited Shipping | 8.99๏ผ |
| Under๏ผ59.9 | 6.99๏ผ |
| Over $59.9 | Free Shipping |
| Vip Shipping | 14.99๏ผ |
5.Customs & Duties
Import duties and taxes may apply depending on your country's customs regulations.Customers are responsible for any applicable customs fees if required.
6.Incorrect Address
Please ensure your shipping address is correct before placing your order.We are unable to guarantee address changes after an order has entered processing.
7.Lost or Delayed Packages
While we work with trusted shipping partners, unexpected delays may occasionally occur.If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date and we will do our best to assist you promptly.
8.Multiple Packages
Depending on product availability, your order may arrive in multiple shipments.You will receive separate tracking information for each package.
9.Contact Us
If you have any questions regarding shipping, please don't hesitate to contact us at๏ผinfo@craftivon.com.We aim to respond within 2 business days.
10.Frequently Asked Questions
| ย Q: How can I track my order? |
| You'll receive a tracking number via email once your order has been shipped. |
| Q: Can I change my shipping address? |
| Please contact us as soon as possible. We'll do our best to assist before your order is dispatched. |
| Q: Why hasn't my tracking updated? |
| Tracking information may take 24โ72 hours to appear after shipment. |
| Q: Will I receive everything in one package? |
| Depending on product availability or warehouse location, your order may be shipped in separate packages. If this happens, you'll receive a tracking number for each shipment. |