Logistics and Delivery Policy

Shipping Policy

Thank you for shopping at Craftivon. Below you'll find everything you need to know about our shipping process.


Order Processing

All orders are processed within 1–3 business days (Monday–Friday, excluding public holidays). You will receive a confirmation email with tracking information once your order has shipped.


Shipping Times

Estimated delivery times vary based on location:

  • United States: 5–12 business days
  • International orders may take longer depending on customs clearance and local carriers.

Shipping Costs

Shipping fees are calculated and displayed at checkout based on your location and selected shipping method.


Delays

We are not responsible for delays caused by customs, severe weather, or carrier-related issues. We appreciate your patience in such circumstances.


Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date and we will do our best to assist you promptly.


Contact Us

For any shipping-related questions, please reach out to us at: info@craftivon.com
We aim to respond within 2 business days.