Logistics and Delivery Policy
Shipping Policy
Thank you for shopping at Craftivon. Below you'll find everything you need to know about our shipping process.
Order Processing
All orders are processed within 1–3 business days (Monday–Friday, excluding public holidays). You will receive a confirmation email with tracking information once your order has shipped.
Shipping Times
Estimated delivery times vary based on location:
- United States: 5–12 business days
- International orders may take longer depending on customs clearance and local carriers.
Shipping Costs
Shipping fees are calculated and displayed at checkout based on your location and selected shipping method.
Delays
We are not responsible for delays caused by customs, severe weather, or carrier-related issues. We appreciate your patience in such circumstances.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date and we will do our best to assist you promptly.
Contact Us
For any shipping-related questions, please reach out to us at: info@craftivon.com
We aim to respond within 2 business days.